Picture this. A 44 year old mother of two, so technically incompetent she can’t even figure out how to use her I-Phone, up before dawn to tweet some young, hip, computer dude giving him advice on the technical details of his hugely successful internet biz.
Yep that’s been me the past few days. Stop laughing and read on.
Late last week I ended up in world I’m unfamiliar with, the forums of wordpress.com, gotta tell you folks it’s an interesting place!
So I innocently wandered into the support forums and Toto, we weren’t in Kansas any more. I’m pretty sure you can end up aimlessly looping the loop in the forums for the term of your natural life.
It appears there was a problem with people hacking others identities so wordpress.com decided to adapt the commenting procedure to make it a little more secure. The result was perhaps a little too secure – many folks couldn’t comment at all – but hey they weren’t able to impersonate people either!
The forum buzzed with individuals throwing in comments, suggestions, interjections, insults, sarcastic wit for the next four days – it was like watching a social engineering experiment before my very eyes (or maybe it verged more on the reality TV spectrum). Personalities unfolded in the online question and answer forums as people dealt with frustration, rudeness and ignorance (that one was me I couldn’t understand half of what was said and the jokes went completely over my head).
God love the computer geeks who patiently tried to explain the situation to me and made suggestions on how to get around the problem. I am deeply grateful to all of you.
The end result appears to be wordpress.com ironed out a couple of bugs but seem committed to the new commenting procedure (well I think that’s the outcome there aren’t any announcements from wordpress.com so I’m working blind here).
On Tuesday two very kind ladies tried the log in procedure for me thank you Lauren from Still + Life and Heather from Home Again Jog the problem still existed and Heather was kind enough to tweet me the exact message in a series of 140 character tweets, as she says she’s nothing if not thorough. Why I didn’t just give the woman my email to send me the message I don’t know.
My understanding was that people who have never had a Gravatar account (and if you don’t know what that is you haven’t got one so you’re hunky dory) or a wordpress account are fine you folks can comment as per normal. (Although reading through a couple of other posts on this topic it may be requiring you to sign up for a wp-id I’m not sure). However, for those who have emails associated with Gravatars or any wordpress account you are certainly being asked to “log in”.
The end result is I’ve now turned off the “enter email” requirement, however the box will still appear, just don’t enter an email and it should just let you continue normally. However, for those of you with blogs linked to your Gravatar they may not appear, I’m happy for you to enter your blog’s URL in the comment, or if I know it I will do it for you when I reply to your comment.
I believe you can also log-in through your Facebook or Twitter accounts to leave a comment. (Or you are welcome to communicate with me through my FB or Twitter just click on the buttons on the sidebar).
Or if you are a really committed soul you can email me your comment to firstname.lastname@example.org and I’ll post the darn thing myself.
See simple as … I don’t know what all the fuss was about.
In the meantime, I’m looking at moving to a self-hosted site which should be a bundle of fun given my lack of technical ability, this will probably occur in mid April, I’ve found a girl in Port Macquarie who will do a redesign of the blog and install it on wordpress.org but she’s booked up until then.
Or wordpress.com might decide to revert back to the old commenting procedure – who knows.
I’ve learnt stuff over the last few days – the creator of WordPress, and Gravatar and whole series of other successful internet businesses is Matt Mullenweg. He’s been named one of PC World’s Top 50 People on the Web, Inc.com’s 30 under 30, and Business Week’s 25 Most Influential People on the Web. His name kept getting thrown around in the forum so in my new techno-savvy blogger identity I tweeted him – he did respond asking for details of the problem which I sent back. The kid looks young enough to be my son and I really wanted to talk to him about the importance of communication during a crisis but the limit of 140 characters stifled my usual verbose nature.
So end of the day, I hope you guys will continue to visit and comment. I was really proud of the little community we were building here with both men and women, young and old participating in the discussions. I love hearing what you are thinking – it’s actually my favourite part of blogging – like my own little talkback program!
I apologise for the frustration some of you have experienced and I hope the situation will be resolved soon.